Dispute Resolution – That Is Smart & Fair
- Easily indentify disputed portions of invoices
- Only the disputed portion of an invoice is
held in reserve
- Convenient online tools for dispute resolution
- Professional arbitration assistance available
The purpose of an online payment platform is to assist with the speed and surety of invoicing and payment. However, disputes can arise that slow the process down and tie up funds. Our policy is to minimize the amount of money held in a dispute and maximize the speed of dispute resolution. When a dispute arises, we releases the undisputed portion of the invoice for payment and hold the balance until the dispute is resolved. We also offer convenient online tools that allow you to negotiate and reconcile the dispute with your business associate. If needed, we offer professional arbitration services.
*Additional Fees May Apply