Frequently Asked Questions

Akirix is an online escrow management provider for business transactions. By means of Simplify, our secure online payment platform, Akirix offers companies an efficient online means of buying and selling, invoicing for services and conducting contract administration. Akirix also provides the means for immediate payment for services upon the successful execution of the contract.
Akirix offers services to all commodity trade, construction, specialist training and telecoms industries.
If you're interested in using Akirix for another industry, contact us.
Akirix offers escrow management services for business transactions and invoice verification services.
Yes, in a business environment where unpaid invoices are written off with ever increasingly regularity, Akirix provides the means to ensure that such does not happen to your company. This service is an absolute need in today’s world.
It is easy. Simply go to the home page and click “Sign Up.” Step by step details will be provided to you and Akirix’s staff is ready to assist if needed.
In accordance with the US Patriot Act, you will need to submit legible copies of the following documents:
Primary Photo ID
Secondary ID
Corporate Document
Tax Document
Utility Bill
Bank Statements From Last Three Months
W8-BEN for Non-US Companies Only
For one, it is the law according to the US Patriot Act. Additionally, as a means of protecting the integrity of our online payment platform, Akirix must make certain that only legally organized businesses in good standing are permitted to conduct business on the platform, thus protecting you as our client.
Yes, all clients must agree to the terms of this agreement.
Typically less than 48 hours and not more than five business days.
Via wire transfer. Our platform is equipped with simple user function keys for wiring money into and out of your account.
Once your account is funded, and you’ve begun business, you can accept project invites from your buyers and suppliers. Once a project I established and a contract amount established, the platform will instruct the buyer to point the contracted amount to the supplier. Thereafter, those funds are dedicated to that project and cannot be released without the seller’s consent. Upon successful execution of the contract and the buyer accepting the supplier’s invoice, the platform automatically releases the pointed funds to the supplier.
Once the project is created, the platform software provides a function key inside the project space for pointing money. Simply click on this key and follow the instructions. Additionally, if funds have not been pointed prior to invoicing, the platform software will prompt you to point the required funds prior to your processing of the invoice.
Funds pointed to you will show up in an easy-to-find indicator that’s located directly on the project space. Additionally, your account summaries listed at the top of the platform display will indicate all balances including funds pointed in towards you.
The company wishing to procure the services of another company.
The company that is providing the services that have been procured by another company.
You must have existing relationships with your buyers and suppliers (outside of Akirix) and these companies as well must establish accounts with Akirix. Once all accounts have been established, account numbers are used wherein you and your buyers and suppliers can send project invites to one another via the secure online payment platform.
An established connection between you and your buyers and sellers for individually listed goods and/or services that are being procured.
The platform software provides easy to find and use function keys for creating a project. Simply click ‘Create Project’ and follow the steps provided by the software.
Once the project is created, and a buyer established, a function key will appear in the project space labeled ‘invoice.’ Simply click this key and follow the instructions provided.
By providing a means whereby businesses can set up both the Contract for Services and the funds necessary to cover those services prior to performing any work or shipping any product. Upon successfully executing, the terms of the contract, the funds held by Akirix are released to the party due.
No problem. Our system allows you to identify easily which portion(s) of the invoice that you do not agree with. Upon your submittal of this information, the undisputed amount of the invoice is paid for, and the disputed amount held. Akirix then provides you with means to negotiate and/or counter offer until a resolution is reached between you, at which time the amount that you and your associate agree-upon is paid for and the remaining balance, if any, returned to your account.
He would file a dispute and identify the disputed and undisputed portion of the invoice. Thereafter, you will be notified by Akirix and means provided via the platform to resolve the dispute.
We hope you can, but if not, Akirix staffs trained professionals in your industry that can be used for arbitration, upon the agreement of both parties. In these cases, the decision of the Arbitrator is final.
The Akirix platform provides a special function for paying short. Once an invoice is issued to you, you will find the pay short option available as one of your invoice options.

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