How to Report Fraud

Contact us immediately using the following numbers if you think one of your Akirix accounts may have been compromised or you suspect fraud. If you live or are traveling outside the United States use one of our international access codes.



Type of Fraud Contact Information

ATM, Debit Card or Checking Fraud

Personal Accounts
Business Accounts

  • Suspicious or unauthorized ATM or debit card purchases or withdrawals
  • Lost or stolen debit card, ATM card or checks
  • Lost or stolen account numbers

+1-801-305-4300

Credit Card Fraud

Personal Accounts
Business Accounts

  • Suspicious or unauthorized credit card transactions
  • Lost or stolen credit card

+1-801-305-4300

Akirix Services Fraud

Suspicious or unauthorized activity with an Akirix service:

  • Bill Pay
  • Online Transfers
  • Online Profile Changes
  • Online Wires

+1-801-305-4300

Suspicious Phishing Email or Text Message

If you receive a suspicious email or text message and you:

  • Did respond by clicking on a link, opening an attachment or providing personal information, call us immediately.
  • Did not respond, email us at support@akirix.com

+1-801-305-4300


Forward suspicious emails that appear to be from Akirix to support@akirix.com

Suspicious Phone Call

If you receive a suspicious phone call from someone claiming to be from Akirix, call us immediately.

+1-801-305-4300

Identity Theft

+1-801-305-4300

Please note that due to technical reasons, some email messages forwarded to support@akirix.com may be rejected by our server. If this occurs, please delete the suspicious email. Akirix regulary detects fraudulent emails and websites. Thank you for taking steps to protect your personal and financial information.